The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Ladida Boutique will pack your purchases with love and attention, making sure your goods arrive to you in perfect condition and ready to wear.
All UK orders less than £100 will be shipped via Royal Mail signed for service £3.90. We aim to deliver your parcel within 2-3 working days. A signature will be required on delivery.
All UK orders over £100 will be shipped via Royal Mail special delivery service £9.99.
All European orders £14.99
All Worldwide orders £24.99
For rush orders please contact the shop on 01636 700244.
Please contact the shop if you haven’t received your delivery 4 days after dispatch.
In the unlikely circumstance that your purchase is unsuitable please notify us in writing within 7 days after the goods are received, and return the item within this time period. Please note that we will not refund any items sent outside this time period.
Consumers are under a duty to take reasonable care of the goods while in their possession. Items will be inspected, and should the item show signs of wear, fake tan, deodorant marks, make-up, staining, tears etc, we will consider that you have not taken the expected reasonable care of goods and a refund will be refused.
Please ensure you have all original swing tickets attached to you purchase, please send your purchase back to us in the original packaging. Please label your parcel with the return address: Ladida Boutique, Returns, 6 Clinton Arms Court, Newark on Trent, Nottinghamshire, NG24 1EB. Please value the item accurately when arranging for delivery back to us, as we cannot be held responsible should the item be lost in transit.
Please allow us 10 days to process your refund
This returns policy ensures a fair policy. It complies with the Distance Selling Regulations 2000 and does not affect your statutory rights. Should you have any enquiries about returns, please do not hesitate to contact us.
This returns policy is for website sales only. We do not accept store returns.